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Explore satmtka Legal Terms and Your Rights

Our legal framework covers how we collect, store and process your account data, what terms apply when you access satmtka where local law permits, and how you can…

Privacy PolicyTerms of UseCookie PolicyData Retention RulesAccount Rights

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Browse Our Policy Posture and Jurisdiction Rules

satmtka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to satmtka and eligibility to hold an account depends on your local law and is available only where local law permits. Our terms are governed by the laws of the jurisdiction under which we operate, and by continuing to use the platform you confirm that

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access is lawful in your region. When you deposit via UPI, Paytm or PhonePe, the payment data processed follows the same privacy standards as all other account data — no third-party sharing without a lawful basis. We retain transaction records for the period required by applicable
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financial regulations, after which they are deleted or anonymised. Any update to these terms is communicated via the email address on your account at least seven days before it takes effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Our Legal and Compliance Team

If you have a question about your rights, a data request, or a formal legal matter, use one of the channels below. Our team responds to legal queries within two business days and to urgent data-deletion requests within 72 hours of verification.

Team online

Legal Email

Send formal queries, data-access requests or account-closure notices to our legal address. We acknowledge every message within 24 hours and resolve most requests within two business days.

Live Chat Support

Use the chat window in your account dashboard to reach our compliance-trained agents in real time. Available seven days a week; agents can escalate to the legal team on the same session.

Written Notice

For formal disputes or regulatory correspondence, submit a written notice through your account portal. All notices are logged with a timestamp and assigned a unique reference number for tracking.

HOW WE HANDLE THIS

Open the Details on Data Security and Account Policy

Every measure listed below is active on your account from the moment it is created.

Data Encryption

All account data — including your name, contact details and transaction history — is encrypted at rest and in transit using AES-256 and TLS 1.3. No plain-text storage at any layer of our infrastructure.

Cookie Controls

We use strictly necessary cookies to keep your session active, and analytics cookies only with your consent. You can withdraw cookie consent at any time from the privacy settings in your account dashboard.

Account Security

Two-factor authentication is available for all accounts and strongly encouraged. Login attempts from unrecognised devices trigger an email alert, and suspicious sessions are suspended pending your confirmation.

Data Retention

We keep account data for as long as your account is active plus the period required by financial regulation. Once that window closes, data is deleted or anonymised — not archived indefinitely.

Rights Requests

You can request a full copy of the data we hold on you, ask us to correct any inaccuracy, or request deletion where no legal obligation requires retention. Requests are processed within 30 days.

Policy Updates

When these terms change materially, we notify you by email at least seven days before the update takes effect. You can also find a dated version history in the legal section of your account portal.

Get Answers on Your Rights and Account Policy

The questions below cover what we get asked most about privacy, data rights, account terms and how to take action. If your question is not here, reach our legal team directly via the contact paths above.

We collect your name, email address, phone number, date of birth and payment identifiers such as your UPI handle or Paytm number. This data is used solely for account management, payment processing and legal compliance.

Yes. Submit a data-access request through the legal email channel or your account portal. We will compile and deliver a structured copy of your data within 30 days of verifying your identity.

Send a deletion request to our legal email with your registered account details. Where no financial or regulatory obligation requires us to retain the data, we will delete or anonymise it within 30 days.

We share data only with payment processors such as UPI, Paytm and PhonePe where needed to complete transactions, and with regulatory bodies where legally required. We do not sell personal data to advertisers or data brokers.

Your account is deactivated and personal data is retained for the period required by applicable financial regulation. After that retention window expires, the data is deleted or anonymised from our systems.

Log in to your account settings to correct most personal details directly. For identity documents or payment records that require verification, contact our support team via live chat and the update is processed within two business days.

The current and dated version history of all policies is available in the legal section of your account portal. When a material change is made, we notify you by email at least seven days before the new terms take effect.

Explore satmtka Legal Terms and Your Rights

Reach Our Legal and Compliance Team

Legal Email

Live Chat Support

Written Notice

Open the Details on Data Security and Account Policy

Data Encryption

Cookie Controls

Account Security

Data Retention

Rights Requests

Policy Updates

Get Answers on Your Rights and Account Policy

01 What personal data does satmtka collect when I create an account?

02 Can I request a copy of all the data you hold about me?

03 How do I ask for my personal data to be deleted?

04 Does satmtka share my data with third parties?

05 What happens to my account data if I close my account?

06 How can I update incorrect information on my account?

07 Where can I find the latest version of satmtka terms and policies?

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